Please contact us by telephone if you have any medical inquiries - whether general or specific. Our receptionists are trained to answer general questions and anything that they cannot or should not attempt to answer will be passed on to one of the veterinarians on-duty that day. There are so many questions to be asked when responding to a medical question - in order to provide the correct answer - that direct contact on the telephone is superior to e-mail.
Please note that urgent phone calls (medical emergencies) will be dealt with right away and all other phone calls will be returned by the end of the day if at all possible. Please provide the receptionist with enough details so that your phone call can be properly prioritized.
Postal address 4224 Rideau Valley Drive, Manotick, Ontario K4M 0T8
Appointment Process In order for us to provide the best service to you and your pets, we require that an appointment be made prior to each visit. This way, we can be certain to accommodate your needs. If you wish to tour our facilities before making an appointment, feel free to call or just drop in.
For information or an appointment, please contact us at 613-692-3411.
Our Hospital has extensive hours to maximize convenience to our clients and to help meet the emergency needs of our clients and pets. We are open until 9pm most evenings and 4pm on Saturdays. Please call us at 613-692-3411 for any emergency concerns during office hours.
If we are closed, please contact: Ottawa Animal Emergency & Specialty Hospital - 613-745-0123 Located at: 1155 Lola Street Capital City Specialty & Emergency Hospital - 613-244-7387 Located at: 747 Silver Seven Road VCA Canada Alta Vista Animal Hospital - 613-761-6851 Located at: 2616 Bank Street